We are now offering a new and improved appointment system»

 

Appointments may be booked by ringing the surgery number or booking online by emis access

 

If you choose to book online, you will need to create an account before you can access this service.

 

You can do this by contacting the receptionist who will advise you of how to proceed.

 

A proportion of appointments will be made available for online booking.

Surgery Appointments

Surgeries take place throughout the day from 08:00 am to 05:30 pm.

 

We are also trying to decrease the waiting time for an appointment down to less than 48 hours, but this may not always be possible if there is a high demand, especially in the winter months

 

Please remember that if you wish to see a specific doctor, you may have to wait longer for your appointment.

As the time taken to see a patient is very unpredictable, it is impossible to guarantee that you will be seen at the exact time that the appointment is booked.

 

However, we will try our best to see you at the right time as much as possible.

 

Surgeries can often run late because patients have more than one problem that they wish to see the doctor for, or because a patient’s family member attends without making a separate appointment, or because a patient has turned up late for their appointment.

 

When a delay has occurred, this will have a knock on effect on all other appointments that day, and this can be compounded if several of these delays occur during the day.

 

We, therefore, ask that you let us know when you book the appointment if you have more than one problem that you would like a consultation for, and that you make an appointment for every family member that wishes to be seen.

 

We also ask that you attend a little earlier than your appointment time, so that if we are running ahead, we can make use of the time.

 

Please let us know if you are going to be delayed.

 

Anyone who attends late for an appointment without informing us will not normally be seen.

 

why doctors run late       

Telephone Appointments

If you feel that you do not need to see a doctor or nurse face-to-face, but would like some advice about a medical matter, who may wish to make a telephone appointment.

 

You can book a telephone appointment in exactly the same way as a clinic appointment, either online, or through the receptionist.

 

Please let us know your preference, and make sure that the contact number that we have for you is up to date.

 

The doctor or nurse will ring at the appointed time, but please bear in mind

that sometimes the surgery may be running late and the call will therefore

be delayed accordingly.

Routine blood tests, blood pressure checks, ear syringing, smoking cessation advice, contraception checks, smear tests - are provided by the practice nurses, and you will

not need to book an appointment with a doctor.