We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
If this is so, we would wish for the matter to be settled quickly and amicably, as is possible.
To pursue a complaint, please contact the practice manager and she will deal with your concerns appropriately.
Please address suggestions and complaints to Lesley Hynds, the business manager, by writing at the practice address 100 Ashton Road, Denton M34 3JE
Written information is also available on the complaints procedure from reception.
We will acknowledge the complaint within two weeks
We are continually striving to improve our service.
Any helpful suggestions would be appreciated and can also be emailed using suggestions@dentonmedical.co.uk
