Patients requiring an urgent appointment on the same day will be able to ring before 10:00 am.

If your call is non-urgent, please ring after 10:00 am to allow us to deal with urgent cases quickly.

Patients with an urgent problem will initially receive a telephone call from either a Nurse or a Doctor.

The Practice Nurse or the Doctor will arrange treatment/appointment at the surgery as appropriate.

Patients requiring an early appointment will be able to request 48 Hour access appointment.

The 48 Hour access appointment will be subject to availability.

Patients requesting routine appointments will be able to book as normal.

Please ring after 10:00 am for routine appointments.

Our access target for routine appointments with a Doctor is 5 working days.

Telephone appointments will continue to be available.

Any feedback regarding the new system will be welcome.