Out of Hours Service

 

NHS 111

If you need medical attention between 6:30 pm and 8:00 am on week days, during the weekend and public holidays, please ring 111.

Please bear in mind that this service is also for those with an urgent need, who cannot wait until the next working day to be dealt with by the normal GP service.

You may also wish to contact the telephone advice service 111 - 24 hours a day, 365 days a year if you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones.

Urgent Treatment Centre (UTC)

A new Urgent Treatment Centre (UTC) opens on 29 April 2019 at the Tameside Hospital site (next to A&E).

The new centre – our new broader and better offer – replaces the existing Walk in Centre (WIC) at Ashton Primary Care Centre (which closes the day before).

Initially people with an urgent need will be able seek support at the Urgent Treatment Centre (UTC) by walking in between 9.00am – 9.00pm, 7 days a week.

Later in the year as well as the ability to walk in, anyone registered with a GP practice in Tameside & Glossop will have access to a range of bookable appointments through their GP or NHS111.  This will complement the range of appointments currently available in the evenings and at weekends through the Primary Care Access Service (PCAS).

Note: The current Walk In Centre (WIC) at Ashton Primary Care Centre (APCC) remains open until 28 April 2019, when it will then close, and walk-in access moves to the Urgent Treatment Centre (UTC) at the Tameside Hospital site.

Primary Care Access Service (PCAS)

The Primary Care Access Service (PCAS) started in early 2019, and provides flexible appointment times outside traditional working hours.

Patients can pre-book routine evening or weekend appointments with a healthcare professional at one of five neighbourhood hubs. When GP practices are closed, patients who have had a clinical assessment and require urgent but not life-threatening assistance may be offered an appointment at one of the five neighbourhood hubs.

Patients can access the new service through their GP practice, NHS 111, North West Ambulance Service and other healthcare professionals.

The provider for the Primary Care Access Service (PCAS) is gtd Healthcare

Taken together, this means people with an urgent (but not life threatening) condition that needs prompt attention are able to access support in their neighbourhood through the Primary Care Access Service (PCAS) or through the Urgent Treatment Centre (UTC) at the Tameside Hospital site.  

 

Accident and Emergency Department

Only in case of an accident or emergency, you may wish to attend the Tameside General Hospital Emergency Department

This is strictly for emergencies and accidents which require urgent treatment. 

In dire emergency dial 112 which is now used in all European Union countries to contact the emergency services.

Alternatively you can dial 999 for the same service.

All reports of contact with patients during out of hours service are faxed to our surgery the next morning so that we can update our records.

You may wish to click on useful links to access the page where you will find links to useful websites for further advice on a number of medical problems.