Please complete the relevant online consultation form for all appointments.


Making the Most of Your Appointment


How To Make An Appointment

Since the 6th of September 2023, we have changed our appointments system to Total Triage. For more information about the Total Triage, please click on this link.

Surgeries take place throughout the day from 08:00 am to 05:30 pm.

We are also trying to decrease the waiting time for a routine appointment down to less than 5 days, but this may not always be possible if there is a high demand, especially in the winter months   Read More

Please remember that if you wish to see a specific doctor, you may have to wait longer for your appointment.

We will try our best to see you at the right time as much as possible.

However, as the time taken to see a patient is very unpredictable, it is impossible to guarantee that you will be seen at the exact time that the appointment is booked.

Surgeries can often run late because patients have more than one problem that they wish to see the doctor for, or because a patient’s family member attends without making a separate appointment, or because a patient has turned up late for their appointment.

When a delay has occurred, this will have a knock on effect on all other appointments that day, and this can be compounded if several of these delays occur during the day.

We, therefore, ask that you let us know when you book the appointment if you have more than one problem that you would like a consultation for, and that you make an appointment for every family member that wishes to be seen.

We also ask that you attend a little earlier than your appointment time, so that if we are running ahead, we can make use of the time.

Please let us know if you are going to be delayed.

Anyone who attends late for an appointment without informing us will not normally be seen.

Why Doctors Run Late


Practice Nurse & Healthcare Assistant Appointment

Appointments to see the practice nurse or healthcare assistant are pre-bookable up to 4 weeks in advance.

Please phone 0161 320 8788 or log in via this website to book appointments.

Routine blood tests, blood pressure checks, ear syringing, smoking cessation advice, are provided by the phlebotomist and health care assistant as appropriate.

Contraception checks, smear tests are provided by the practice nurses. You will not need to book an appointment with a doctor for any of these services. The receptionist will also advice whom to make the relevant appointment with.


Cancelling Appointment

If you cannot attend your given appointment please call 0161 320 8788  to cancel or reschedule. On average 85 people every month fail to turn up for their appointments without informing us.

These slots could be put to good use and offered to another patient, allowing the doctors and nurses to reduce any backlog of patients and reduce waiting times. Please think of others when you can no longer attend or need a scheduled appointment.

You can also cancel your appointment online by submitting the form below. This has to be done at least 48 hours before your appointment is due and on a Thursday if your appointment is on Monday or Tuesday the following week.



Self Check-In for Appointment

We have a screen available in the reception area to enable patients to check-in for their appointments. This is very quick and easy to use. If you would like assistance, please ask a member of the reception team.


Telephone Appointment

Please complete the relevant online consultation form for telephone appointments.

Patients will initially receive a telephone call from either the GP or the Nurse Practitioner.

Please bear in mind that sometimes the surgery may be running late and the call will therefore be delayed accordingly.

Make sure that the contact number that we have for you is up to date.